Why Smart People Need to Learn
In many organizations smart people find it difficult to learn or contribute to learning. This is usually caused by a culture that does natural selection, where people who seem not to have answers are instantly seen as less intelligent. Intelligence is good, but the winning formula in the information age is a first class temperament and the ability to discard your previous assumptions. Performance metrics that use intelligence must be reviewed to ensure that intelligence becomes more useful. People then assume that their performance metric is being intelligent. Ideally, in a world where there is so much information available to your competition, "sharing" should be the major performance metric. A sharing organization is a learning organization. A learning organization must also be a doing organization. But you must learn before you do. At Google people who keep knowledge to themselves and try to gain personal advantage are called "knaves". While people ...